How do you choose between suppliers who have similar skills and experience? How do you select a partner you will be able to work with for the next 10 years? I’m Ian Arbuckle, Assistant Head of Commercial Services at DIO. When choosing our construction suppliers for the 10 year £1.3bn programme to develop and upgrade infrastructure at HMNB Clyde we wanted to find a solution that would deliver a challenging, varied and complex programme of work while ensuring this critical Naval facility can continue to operate.
It was clear that any of the five prequalified companies were technically capable of delivering the work. So what would make the difference between success and just getting the job done? The answer was clearly people, relationships and the ability to work collaboratively.
The team’s analysis concluded that, rather than a single contract, a framework of multiple contracts was the best fit for the programme providing the opportunity to build long term relationships whilst still encouraging a level of competition between the chosen companies. Feedback from potential suppliers at our various industry days was supportive of this approach.
We have been able to select three contractors for our 10 year framework with whom we are confident that we will be able to work together to overcome the inevitable challenges and problems that working on a live operational base will throw at us. We know that because we have already spent quality time working with the individuals committed to the framework working together to produce real useable outputs, we have talked face to face and had open, honest and challenging conversations with them, we have witnessed how they work as a team and work with us and their supply chain and we have jointly learned through the process how to get the best out of working in a collaborative manner, but most importantly we have all enjoyed the process and had fun.
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